It started with a Tweet claiming that most players in the cybersecurity industry were providing customer service equivalent to that of taxi drivers. When David Merkel spotted it, he couldn't stop thinking about it, and the idea for a business quickly took shape.
How Three Entrepreneurs Are Transforming Customer Service In The Cybersecurity Sector
Forbes - 28 Jul 2022 16:11
It started with a Tweet claiming that most players in the cybersecurity industry were providing customer service equivalent to that of taxi drivers. When David Merkel spotted it, he couldn't stop thinking about it, and the idea for a business quickly took shape.
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